Which lawyers handle cybersecurity?

 

Cybersecurity is something that all businesses should be mindful about it today’s world. A cyberattack can lead a business to dire consequences. However, there are situations where cyber attacks are unavoidable. In such a situation, you will start wondering which lawyers handle cybersecurity. Keep on reading and we will share more details on that with you. Based on these facts, you can come up with the decision to find the best lawyer and proceed with getting the compensation for damage that you have to go through due to the cyberattack.

Which lawyers handle cybersecurity?

There are lawyers that specialize in cybersecurity. If you are currently dealing with a case that involves cybersecurity, you will need to get in touch with one of them. Then you will be able to get all the support needed to overcome the challenging consequences that you are going through.

The cybersecurity lawyers will be able to help you to overcome both cybersecurity risks as well as privacy risks. If the issue is associated with use, collection, and disclosure of personal information with related to your employees or customers, you should obtain the support that the cybersecurity lawyers offer. The cyberattacks as well as data security breaches that can happen to your business can lead you major legal consequences. Therefore, you must take a proactive approach when working with cybersecurity. The right cybersecurity lawyer will be able to provide all the support you want with it.

How can a cybersecurity lawyer help you to protect best interests of your customers?

Customers are the lifeblood of SMEs. If the customers are not provided with an excellent service, while ensuring customer experience, they will tend to go after another business. This will be a big loss for the SMEs, which they cannot afford. When you are focusing to deliver such an outstanding customer experience, you cannot ignore security. You need to make sure that you follow appropriate measures to safeguard customer data at all times.

If you are not convinced, simply take a look at the following two scenarios of two customers who are logging into your website.

The first person who is trying to log into the system would struggle to remember the password. As a result, he will be forced to go ahead and reset the password. This can consume few minutes of his work time. As a result, he will wonder why your website is not capable of remembering the password for him.

The second person will enter the password and get into the website. However, he will worry about cyberattacks because your website seems insecure. In fact, such a person is looking for the presence of advanced security features on the website, such as two-factor authentication.

These two customers have two different expectations about digital security. Your business have both these types of customers. Therefore, you need to think about making both of them happy. That’s where you need to leverage customer experience with cybersecurity. You need to have the perfect balance in between both these aspects to tempt your customers to make business transactions with you.

Cybersecurity laws can help you to overcome the challenges you face

We could see how the security technology went through a variety of advancements in the recent past. However, digital experience offered to the customers has not kept pace with it. As a result, we are in a position to take away all the worries about security from the minds of customers. However, we are also providing a variety of challenges to them. It is important to overcome these challenges in an efficient manner.

Challenges faced by the SMEs

1.       One of the biggest challenges that SMEs face is that they fail to authenticate customers that are trying to log into the online portal. This can create a negative impact on customer satisfaction. This would make the customers turn their heads and go for an alternative.

2.       In order to provide an enhanced security to the customers, SMEs have to bear some additional expenses. For example, some of them maintain call centers to help the customers who are trying to reset their passwords.

In order to overcome these challenges, SMEs are heavily investing on customer experience. This fact was proven from a study conducted by the Digital Identity Authentication Index back in 2018. It was identified that decision makers are spending around 10% extra time to deliver an enhanced customer experience than improving security. In the meantime, they should be aware about the risk-factor associated with cyber-security as well.

What’s the best solution?

Around 66% of the IT professionals are using passwords to support the authentication strategy. In fact, around 65% of the people are using the same password for multiple accounts that they have online. If a hacker gets to know about the password of one account, he will be able to go ahead and gain access to all the accounts. This can lead that person towards a lot of issues. Hence, it is important to come up with appropriate security measures, which can detect these issues and prevent hackers from leading people towards hassle. This should be done while ensuring proper customer experience.

Cybersecurity lawyers can ensure the perfect balance in between cyber-security and customer experience?

Cyber-security alone has got the ability to contribute a lot towards the digital customer experience. Your customers would love to see that you have taken appropriate steps to protect themselves from being victims of hacker attempts. In the meantime, you need to make sure that you make the authentication process friendly for the customers as much as possible.

If you can figure out the perfect balance that exist in between cyber-security and customer experience, you will be able to boost customer lifetime value. This can help you to take your business to the next level with ease. On the other hand, you will be able to attract new customers to your business with ease as well. On top of that, you will experience fewer losses due to cyber-crime attempts. All the SME owners should focus more on this and take appropriate steps immediately.

Contact the best cybersecurity lawyer out there

Now you have a good understanding on who you should be contacting in order to manage cybersecurity related issues that you will have to face in your business. Look for the best cybersecurity lawyer out there, and you will be able to receive much-needed assistance in overcoming the challenges. All you have to do is to pick the best lawyer out there, so that you will find legal solutions to all your cybersecurity related issues.